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Winwin Construction Group Pty Ltd is a manufacturer-operated entity with its production base situated in Foshan, Guangdong, China, committed to serving the Australian market through both sales and development initiatives. Beyond providing superior quality products, Winwin also delivers extensive installation services tailored to both residential and commercial ventures. Our strategically positioned showrooms in Melbourne and Canberra offer customers the opportunity to experience our product range in person. In our quest to enhance customer accessibility, Winwin is set to expand its network of offline stores, making our solutions more readily available to individuals in various cities. We invite you to visit Winwin at your convenience for professional advice and support tailored to your window and door requirements.

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Hours

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Visit Us

Head Showroom

Add: 1C/224 Wellington RD Clayton VIC 3168

Canberra Showroom

Add: Unit 2/ 80-82 Newcastle Street, Fyshwick

Frequently asked questions

How long is the product delivery time?

Following advance payment and design confirmation, production begins with a timeline of 4-5 weeks. Shipping to your local port will take an additional 2-3 weeks, culminating in a total of 7-8 weeks from production to delivery.

How are the products packed?

Our products receive the utmost care with dual-sided filming on profiles and glass, and packaging in pearl foam cotton. Each item is then secured on a 40″x40″x2.0″ iron pallet, wrapped with iron pipes, reinforced with packing tape, and sealed with clear wrapping film.

Do you provide a product warranty? How long is the warranty?

Yes, we provide a robust warranty policy: 10 years for profile surfaces, 7 years for hardware, 3 years for screen windows and doors, and 2 years for glass, excluding breakage. Custom warranty solutions are available upon request.

Can you provide door and window installation?

We offer installation services in select cities: Sydney, Melbourne, Brisbane, Gold Coast, and Adelaide.

How long can the finished products be stored?

Our domestic factories offer complimentary storage for up to 30 days, giving you flexibility in your construction schedule.

Is the entire window shipped in one time? Is the hardware installed on the product?

Independent windows or single-leaf hinged doors are shipped in one package, while larger combinations may be divided. All necessary hardware is installed in the factory, except for specific components that are fitted on-site post-delivery.

What delivery methods are available?

We provide several delivery options, including EXW, FOB, CIF, and DDU, to accommodate your project’s logistics needs.

What is the payment method?

An initial payment of 30% of the total contract amount is required to commence the order, with the remaining balance due prior to shipment.